Privacy policy

 

At A & I House Cleaning, your privacy is important to us. This Privacy Policy explains how we handle the limited information we collect from you, and how we are committed to ensuring your satisfaction with our services.

1. Information We Collect

The only personal information we collect is:

• Name
• Phone Number

This information is collected when you contact us to schedule or inquire about our cleaning services.

2. How We Use Your Information

We use your name and phone number to:

• Schedule and confirm cleaning appointments.
• Communicate with you regarding your cleaning services (such as reminders or follow-ups).

3. Protecting Your Information

We are committed to keeping your information private. We will never sell, share, or disclose your name and phone number to any third parties for marketing or any other purposes. Your information is securely stored and only used for the purposes of providing our cleaning services. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Customer Satisfaction Guarantee

At A & I House Cleaning, we strive to deliver exceptional service. If, for any reason, you are not satisfied with the cleaning services provided, we are here to make it right:

• Re-Cleaning Policy: If any part of the cleaning does not meet your expectations, please inform us within 24 hours. We will return to re-clean the area at no additional cost.
• Flexible Solutions: If further adjustments are necessary, we will work with you to find the best solution, whether through additional cleanings or other accommodations.

5. Your Rights

As our valued customer, you have the right to:

• Request access to the limited information we hold (your name and phone number).
• Request that we delete your information from our records at any time.

6. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. Any updates will be posted on our website, with the effective date of the new policy clearly indicated.

7. Contact Us

If you have any questions about our privacy practices or if you wish to provide feedback on our services, please contact us:

A & I House Cleaning
Phone: (971) 899-6296
Website: www.aihousescleaning.com